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Terms and Conditions

What are the shipping costs?

Shipping costs vary by shipping address and shipping service (UPS ground, UPS 2nd day air or UPS next day air). We strive to keep shipping costs as low as possible. Next day air and 2nd day air shipping rates vary per package size and weight. There may be occasions when the courier may charge an extra fee for remote or rural addresses. This fee is usually $5.00 or less. If this occurs, the additional fee will be charged to your credit card and may appear as a separate charge from your original purchase.

At this time, we are unable to ship to international addresses, P.O. Boxes, APO or FPO addresses or US territories.

Josephine’s Famous Food uses UPS Delivery Service to offer the following shipping options:

USPS Shipping Method

When items will arrive

Ground Service
(Business* day delivery only)

5-7 business days, excluding holidays

3 Day Select
(Business* day delivery only)

Delivery by the end of the third business day, excluding holidays

2nd Day Air
(Business day delivery only)

Arrives in two business days when ordered before 12 noon pm ET, Monday-Friday, excluding holidays

Next Business Day
(Business Day delivery only)

Arrives next business day when ordered before 12 noon pm ET, Monday-Friday, excluding holidays

* Business days refer to Monday through Friday only, excluding nationally recognized holidays. Orders other than 2nd Day Air or Next Business Day require one to two business days to process before shipping.

Shipping Policy

1. 2nd Day Air - Only orders placed between Mondays and Wednesdays can be processed and shipped USPS 2nd Day Air.

2. Next Day Air - Orders placed prior to noon EST will arrive the following BUSINESS day by 4:30 p.m., when delivered to a business address or 7:30 p.m. to a residential address. Next Day Air delivery is a business day delivery service, conducted Monday - Friday only.

3. Any orders placed on Saturday, Sunday or holidays will be processed the following business day.

4. Multiple orders may be shipped separately.

5. Rush orders are subject to a service fee.

6. We will not be responsible for spoilage of perishable items if recipient is not available to receive the package(s).

7. We reserve the right to substitute similar gift-wrapping options if first choice selections are unavailable for immediate shipment.

8. To place a large order, please email us at sales@josephinesfood.com.
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